Privacy Policy

Last revised 4 February 2026

This Privacy Policy explains how Pure Spaces Kyiv LLC ("Pure Spaces Kyiv", "we", "us", "our") collects, uses, stores and protects your personal data when you visit purespaceskyiv.com or contact us by any means. We act as the data controller for all personal data described in this document.

Please read this Policy carefully. By using our website or submitting our contact form you acknowledge that you have read and understood its terms.

1. Who we are

Pure Spaces Kyiv LLC is a commercial cleaning company registered in Ukraine and operating primarily in Kyiv. Our registered office address is 18 Velyka Zhytomyrska St, Kyiv 01025, Ukraine. For all privacy-related matters you may contact us at privacy@purespaceskyiv.com.

2. What personal data we collect

2.1 Data you provide to us

• Contact form data: when you submit our enquiry form we collect your full name, email address, optional subject line and your message.
• Communications: if you email or telephone us directly we may retain records of that correspondence, including any personal data contained within it.
• Service enquiry details: information you provide about your business premises, cleaning requirements or facility type when requesting a quote.

2.2 Data collected automatically

• Technical data: IP address, browser type and version, device type, operating system, referring URL and pages visited on our site.
• Cookie and analytics data: where you have given consent, we use analytics cookies to understand aggregate usage patterns and improve the website. No individually identifying behavioural profiles are created.

3. How we use your personal data

We use personal data collected through this website for the following purposes:

• To respond to your enquiry and provide the cleaning services or information you have requested.
• To prepare and send you a service proposal or quotation.
• To operate, secure, maintain and improve our website and services.
• To send you service-related communications (for example, confirming your enquiry or scheduling a site visit).
• To comply with our legal obligations under Ukrainian law and applicable data protection regulation.
• To carry out anonymised analysis of website usage where you have consented to analytics cookies.

We do not use your data for unsolicited marketing without your separate, explicit consent.

4. Legal bases for processing

We process your personal data on the following legal grounds:

• Consent — when you tick the consent checkbox on our contact form or accept analytics cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Legitimate interests — to operate, improve and secure our website and business, and to handle routine business communications, where these interests are not overridden by your rights.
• Contract — where processing is necessary to provide services you have requested or to take pre-contractual steps at your request.
• Legal obligation — where we must process or retain data to comply with applicable Ukrainian law or valid legal requests.

5. Cookies and tracking technologies

Our website uses the following categories of cookies:

• Strictly necessary cookies: essential for the website to function (for example, storing your cookie consent preference in localStorage). These do not require your consent.
• Analytics cookies: used, with your consent, to collect anonymised data about how visitors use the site, which helps us improve content and usability. We do not place analytics cookies until you click Accept on the consent banner.

You can withdraw consent for non-essential cookies at any time by clearing your browser storage or cookies. You will be shown the consent banner again on your next visit.

6. Sharing your personal data

We do not sell, rent or trade your personal data to third parties. We may share data in the following limited circumstances:

• Service providers: we use third-party providers for website hosting and email delivery. These providers process data on our behalf under data processing agreements that require them to protect your data and use it only for the purposes we specify.
• Legal requirements: we may disclose personal data if required to do so by applicable law, court order or regulatory authority.
• Business transfer: in the event of a merger, acquisition or sale of assets, personal data may be transferred to a successor entity, subject to equivalent privacy protections.

7. Data retention

We retain personal data submitted through our contact form for as long as necessary to handle your enquiry and, where a service agreement follows, for the duration of that relationship plus a reasonable period thereafter. In the absence of an ongoing relationship, contact enquiry data is deleted within 24 months of last contact unless a longer retention period is required by law. Technical and log data is typically deleted or anonymised within 12 months.

8. Your rights

Depending on your jurisdiction you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to erasure of your data in certain circumstances ("right to be forgotten").
• The right to restrict our processing of your data.
• The right to data portability in a machine-readable format.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time.

Please see our GDPR & Data Protection page for full details on how to exercise these rights.

9. Security measures

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include secure hosting infrastructure, restricted staff access and periodic security reviews. No internet transmission is completely secure, and we cannot guarantee absolute security.

10. International data transfers

Our website is hosted on servers located in Ukraine and the European Economic Area. Where data is transferred outside Ukraine or the EEA, we ensure adequate safeguards are in place in accordance with applicable law, such as standard contractual clauses.

11. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on this page with a revised "last updated" date. We encourage you to review this page periodically. Material changes will, where possible, be communicated to existing clients directly.

12. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our data protection contact:

• Email: privacy@purespaceskyiv.com
• Post: Pure Spaces Kyiv LLC, 18 Velyka Zhytomyrska St, Kyiv 01025, Ukraine